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  • Will I get an invoice for my purchase?
    Yes. An invoice will be issued to your name. We do not issue automatic invoices as we are exempt from taxation. To get an invoice, simply send us a message. *** Yes. An invoice will be issued in your name. Since we are exempt from taxation, we do not issue automatic invoices. Send us a message to get an invoice.
  • I can't pay with PayPal or credit-debit card, are there any other ways to pay? I cannot pay by PayPal or credit-debit card, are there other payment methods?"
    Yes. Our payment options: - Online payments with Credit / Debit Cards - Online payments via PAYPAL - Payments made by bank EFT transfer - Cash payments made in our workshop If you wish, you can make your payment by bank EFT transfer. All you have to do is send us a message and ask for our bank account information. *** Yes. Our payment options: - Online payments with Credit / Debit Cards - Online payments via PAYPAL - Payments made by bank EFT transfer - Cash payments made in our workshop If you wish, you can make your payment by bank EFT transfer. All you have to do is send us a message and ask for our bank account information.
  • I have not received the product I purchased yet, what should I do? I haven't received the product I purchased yet, what should I do?"
    Due to Covid19, there may be a delay in shipping. Contact the cargo company with the information you have. If you don't get results, please let us know by sending a message. We will make the necessary follow-up for you. *** There may be a delay in cargo due to Covid19. Apply to the cargo company with the information you have. If you do not get a result, please send us a message and inform us. We will make the necessary proceedings for you.
  • What should I do if my product is not the way I want it or it is damaged?
    Please let us know immediately by sending us a message and return the item to us within 15 days. We will replace it with a new product in the configuration you requested at the time of purchase and send it to you immediately. *** Please let us know immediately by sending us a message and return the item within 15 days. We will replace it with a new product in the configuration you requested at the time of purchase and send it to you immediately.
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